{"id":8185,"date":"2025-03-20T23:21:12","date_gmt":"2025-03-20T22:21:12","guid":{"rendered":"https:\/\/www.orthorehab.ch\/?page_id=8185"},"modified":"2025-08-07T15:50:25","modified_gmt":"2025-08-07T13:50:25","slug":"conditions-de-retour-lors-de-lachat","status":"publish","type":"page","link":"https:\/\/www.orthorehab.ch\/de\/conditions-de-retour-lors-de-lachat\/","title":{"rendered":"R\u00fcckgabebedingungen beim Kauf von Artikeln"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8185\" class=\"elementor elementor-8185\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1d2ab5 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"a1d2ab5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a02ec2a elementor-widget elementor-widget-text-editor\" data-id=\"a02ec2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gelegentlich entspricht ein bestellter Artikel m\u00f6glicherweise nicht Ihren Erwartungen. Sollte dies der Fall sein und Sie ihn zur\u00fccksenden m\u00f6chten, senden Sie ihn bitte innerhalb von [Anzahl der Tage] zur\u00fcck. <strong>15 Tage<\/strong> ab dem Datum des Eingangs.<\/p><p>Bitte beachten Sie folgende Bedingungen:<\/p><ul><li>Der Artikel muss zur\u00fcckgegeben werden. <strong>in der Originalverpackung<\/strong>, ohne jegliche Gebrauchsspuren.<\/li><li>Nach Eingang der R\u00fccksendung wird eine Konformit\u00e4tspr\u00fcfung durchgef\u00fchrt. Sollte der Artikel die erforderlichen Kriterien nicht erf\u00fcllen, k\u00f6nnen wir keine R\u00fcckerstattung garantieren. Gegebenenfalls wird eine Wiedereinlagerungsgeb\u00fchr erhoben.<\/li><li>Wird die R\u00fccksendung akzeptiert, erfolgt die R\u00fcckerstattung \u00fcber [Zahlungsmethode einf\u00fcgen]. <strong>Die beim Kauf verwendete Zahlungsmethode<\/strong>.<\/li><li><strong>Die Kosten f\u00fcr die R\u00fccksendung tr\u00e4gt der Kunde.<\/strong><\/li><li>Falls der Artikel nicht Ihren Vorstellungen entspricht und Sie ein anderes Modell w\u00fcnschen, m\u00fcssen Sie eine Bestellung aufgeben. <strong>neue Ordnung<\/strong>.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a457a80 elementor-widget elementor-widget-heading\" data-id=\"a457a80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Keine R\u00fcckgabe m\u00f6glich<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d44260 elementor-widget elementor-widget-text-editor\" data-id=\"2d44260\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aus hygienischen Gr\u00fcnden k\u00f6nnen folgende Artikel nicht zur\u00fcckgegeben werden:<\/p><ul><li>Angel&#039;Ice Kryotherapie f\u00fcr den Dammbereich<\/li><li>Wasserdichte Duschabdeckungen<\/li><li>Compex-Elektroden<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c3deec elementor-widget elementor-widget-heading\" data-id=\"2c3deec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wie leite ich den R\u00fcckgabeprozess ein?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c23f8 elementor-widget elementor-widget-text-editor\" data-id=\"e7c23f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>R\u00fcckgabe online \u00fcber \u00abR\u00fcckgabe und Erstattung\u00bb in Ihren Bestellungen.<\/li><li>W\u00e4hlen Sie den R\u00fcckgabegrund.<\/li><li>Mit dem Senden fortfahren<\/li><li>Sobald Ihr Produkt bei uns eintrifft, pr\u00fcfen wir es und bearbeiten etwaige R\u00fcckerstattungen.<\/li><\/ol><p>Bei Fragen k\u00f6nnen Sie sich jederzeit an uns wenden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1753a2 elementor-widget elementor-widget-heading\" data-id=\"a1753a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00fcckgabebedingungen f\u00fcr Bestellungen mit Rezept<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-420077c elementor-widget elementor-widget-text-editor\" data-id=\"420077c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gelegentlich entspricht ein bestellter Artikel m\u00f6glicherweise nicht Ihren Erwartungen. Sollte dies der Fall sein und Sie ihn zur\u00fccksenden m\u00f6chten, kontaktieren Sie uns bitte \u00fcber die unten stehenden Kontaktdaten. <strong>15 Tage<\/strong> ab dem Datum des Eingangs.<\/p><p>Verwaltungsabteilung: Tel. +41 79 797 75 71 \u2013 <a href=\"mailto:orders@orthorehab.ch\">orders@orthorehab.ch<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Il peut arriver qu\u2019un article que vous avez command\u00e9 ne r\u00e9ponde pas \u00e0 vos attentes. Si c\u2019est le cas et que vous souhaitez le renvoyer, nous vous prions de bien vouloir le retourner sous 15 jours \u00e0 compter de la date de r\u00e9ception. Veuillez respecter les conditions suivantes : L\u2019article doit \u00eatre retourn\u00e9 dans son emballage d\u2019origine, sans aucune marque d\u2019utilisation. Un contr\u00f4le de conformit\u00e9 sera effectu\u00e9 \u00e0 r\u00e9ception du retour. Si l\u2019article ne remplit pas les crit\u00e8res requis, nous ne pouvons pas garantir son remboursement. Des frais de reconditionnement peuvent \u00e9galement s\u2019appliquer. Si le retour est accept\u00e9, le remboursement sera effectu\u00e9 via le mode de paiement utilis\u00e9 lors de l\u2019achat. Les frais de retour sont \u00e0 la charge du client. Si l\u2019article ne vous convient pas et vous souhaitez un autre mod\u00e8le, il faudra passer une nouvelle commande. Aucun retour d\u2019articles possible Pour des raisons d\u2019hygi\u00e8ne, les articles suivants ne peuvent pas \u00eatre repris\u00a0: Angel\u2019Ice Cryoth\u00e9rapie pour zone p\u00e9rin\u00e9ale Protections \u00e9tanches pour la douche Compex \u00e9lectrodes Comment initier le processus de retour? Retour en ligne via \u00abRetour et remboursement\u00bb dans vos commandes Choisir le motif de retour Proc\u00e9der \u00e0 l\u2019envoi D\u00e8s que votre produit arrive chez nous, nous le contr\u00f4lons et proc\u00e9dons \u00e0 un \u00e9ventuel remboursement. Pour toute question, n\u2019h\u00e9sitez pas \u00e0 nous contacter. Conditions de retour lors de commande avec ordonnance Il peut arriver qu\u2019un article que vous avez command\u00e9 ne r\u00e9ponde pas \u00e0 vos attentes. Si c\u2019est le cas et que vous souhaitez le renvoyer, nous vous prions de bien vouloir nous contacter sous 15 jours \u00e0 compter de la date de r\u00e9ception. Service administratif\u00a0: T\u00e9l. +41 79 797 75 71 \u2013 orders@orthorehab.ch<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8185","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.orthorehab.ch\/de\/wp-json\/wp\/v2\/pages\/8185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.orthorehab.ch\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.orthorehab.ch\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.orthorehab.ch\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.orthorehab.ch\/de\/wp-json\/wp\/v2\/comments?post=8185"}],"version-history":[{"count":0,"href":"https:\/\/www.orthorehab.ch\/de\/wp-json\/wp\/v2\/pages\/8185\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.orthorehab.ch\/de\/wp-json\/wp\/v2\/media?parent=8185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}